Support & Service Hours

We provides technical support for our IT and cybersecurity solutions including Acronis Cloud Backup.

Standard Support Hours
Monday – Friday
9:00 AM – 6:00 PM (Singapore Time)

Excluding Public Holidays

​

Support Channels
Email: support@firsttel.com.sg
Phone: +65 6419 7737

​

When submitting a support request, please include:

Company Name:
Contact Person:
Contact Number:
Description of Issue:
Please include details of the issue encountered. If possible, attach any error messages or screenshots to help our engineers diagnose the issue faster.