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ABOUT US

We Build For People

Established in 2003, First Tel is an enterprise IT Solutions company with extensive experience in designing, delivering and maintaining desktop, server, networking, virtualization, IP Phone, unified communications, security and business continuity solutions.

First Tel has a proven track record in rendering IT solutions and services to leading companies of all sizes from SMEs to many Fortune 1000 companies and Government organisations.

 

Our commitment to excellent customer service by responding to our clients’ needs cost-effectively and promptly has rewarded us with many repeat businesses from existing clients through the years.
 

Singapore
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ABOUT US

We Build For People

Singtel Top Revenue Contributing Partner (Platinum) 2024
Singtel Top Titanium partner from 2011 to 2018

Singtel Top Premium Internet services partner 2018

Singtel Top Managed Hosting partner 2013, 2014

WSH Council BizSafe Level 3

SG50 Prestige Enterprise award 2015/2016

Singapore Brands Entrepreneurs Alliance award 2016

OUR SERVICES

"Customized IT and Telecommunication Solutions for Growing Businesses"

We specialize in providing personalized IT and telecommunication services to SMEs. Our offerings include server management, networking, WiFi deployment, CCTV installation, secure email migrations, firewall configuration, cybersecurity solutions, as well as Singtel services like internet connectivity, IP telephony, business apps, and cloud solutions. With a focus on reliability and security, we deliver scalable infrastructure designed to support your business growth.

EXPERIENCE

"Local Expertise, Tailored Solutions for SMEs"

With extensive experience serving SMEs, we understand the unique challenges of your business. Our personalized, locally-supported services ensure quick response times and hands-on assistance when needed. Whether it's migrating your email systems, securing your network, or setting up modern workplace solutions, we deliver trusted IT expertise with a personal touch.

ACCOUNTABILITY

"Reliable, Secure, and Committed to Your Success"

As a responsive and forward-thinking partner, we combine traditional IT practices with modern, innovative approaches. Our team is adaptable, staying ahead of the curve with the latest technology, providing practical solutions that align with your long-term business goals. We stand by our commitment to reliability and security, ensuring seamless operations and peace of mind.

TESTIMONIALS

Client Success Stories: Hear What Our Clients Say

Our transition to the cloud and server migration felt seamless thanks to [First Tel]. They optimized our infrastructure, improving efficiency without compromising performance. As a financial services firm, security and compliance were non-negotiable, and they ensured everything was done with precision. Their proactive support has been invaluable to our day-to-day operations.

Giandeo
Wintrust Asia Pacific Pte Ltd
Financial Services Industry

We had been struggling with network stability and persistent email issues, both of which were critical for our manufacturing operations. [First Tel] came in, did a full IT audit, and implemented robust solutions that immediately improved both our network performance and email reliability. Their managed IT support has allowed us to focus more on production, knowing our systems are being looked after by true professionals.

Max
Fidel Engineering & Trading Pte Ltd
Engineering Industry

Partnering with [First Tel] has been one of the best decisions we’ve made. Their team completely overhauled our education network, providing reliable WiFi for our staff and students, and enhancing our cybersecurity measures. Their attention to detail and rapid response times are second to none. We now have peace of mind knowing our IT infrastructure is in good hands.

Saran
Amity Global Institute
Education Industry

OUR PEOPLE

First Tel is founded by several Telco, engineering and business professionals who share a common vision: to create an one-stop, value-added IT company.

This unique combination of technical knowledge, entrepreneurial spirit and customer-centric orientation is one of the key reason why our business has witnessed solid growth and profitability since its inception.

Every customer’s requirements are unique. We know that and we do not just recognize your idiosyncratic needs, we ask why they differ. First Tel makes it a point to understand intimately every client’s demanding business challenges and objectives first before customizing a solution that enables their IT operations to run at the most cost effective and  efficient levels. In fact from the very beginning, we have this bold vision of transforming our customers’ IT departments from cost centre to profit centre.

At First Tel, we use an integrated and synergistic approach to solving our customers’ complex and technological problems. The difference in approach from other IT vendors’ is that we work with our clients to address problems on a long-term basis rather than providing short-term fixes. We bring together best-in-class products from various technical fields to assemble the most up-to-date and cost effective solution for our clients. These solutions are designed, installed and maintained by our specially selected and experienced engineers with CISCO, Microsoft’s and Security Certifications.
 

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